Sunday, September 6, 2015

I can't win for trying

I am a loser. Let me explain.

I had to beg, borrow and sell to have enough cash to cover everythi g this weekend. I had to pay bills and put gas in the car. I wanted to take the boys to the county fair. We are out of food stamps so i needed to buy dinner too.

I called Suddenlink to double check the amount due with my promise to pay. I only had cash so I  deposited the money to cover the payment.  I called back to finalize the payment and it was accepted. I am also out an additional $5.95 for a prepaid card because the money wouldn't clear in my account until Tuesday. 

I am online just after midnight, the screen freezes and then it drops signal. When it refreshes the screen,  I am told I can only access the payment page for Suddenlink.

Not only is there an additional $7 charge to reconnect service, they now want the account to be brought current.

I am so fed up. I can't catch up. I try to make a little money here and there. Sponsored ads have been slow. Pretties should pick up soon, but don't count until they make a deposit.

I am used to such amazing service from Suddenlink so I am concerned as to what happened.